Buying Guide

Buying Guide

"Caveat Emptor" (Latin for "Let the Buyer Beware") was an important warning in ancient Rome. Despite tough consumer protection laws, it's also good guidance today.

AbleComm isn't perfect, but we try to do the right thing; and we have thousands of happy customers.


If you are comparing potential suppliers:
Make sure you know exactly how much you'll be paying, including shipping.
Know if you're getting a new phone or a refurbished phone.
Know how long the warranty is.

BUYING TIPS

  • Except when closing out unwanted stock, you can assume that any dealer who claims to be selling at "wholesale" prices is LYING to you. Dealers pay wholesale prices when they buy products from a manufacturer or distributor. If they sell to you at wholesale, they go bankrupt.
  • With phones, as in most things in life, you get what you pay for. You can find basic phones selling for $15, $50, or more. They look pretty much the same, but there are big differences in voice quality and physical durability. We've been in business for nearly 30 years, and are very careful about what we sell. We don't want our customers to be disappointed, or endangered, and we don't sell junk.
  • Manufacturers' "suggested retail prices" or "list prices" are pretty much meaningless, but some unscrupulous dealers inflate the list price to make it seem like they are giving you an extra-good deal. Many telecom products have no manufacturer's list prices
  • Watch out for dealers who sell the wrong stuff, or push items that you don't need or can't use; or sell two items instead of one (such as a no-dial phone plus an external hotline dialer when a phone with built-in memory could cost less).
  • Make sure you know if you're getting new or refurbished products, and pay the appropriate price. Some dealers hide the fact that products are not factory-fresh, and charge as much or more than the price for new items. Read the fine print, and check the shipping charges.
  • Make sure you pay the right sales tax, especially if you're in a state with multiple tax rates. Some dealers in New York City (where the sales tax rate is 8.25%) charge 8.25% on products delivered in other parts of the state where the sales tax rate is lower.
  • Check the return policies of dealers you are considering. Some companies have very short return periods (5 days) or very high restocking charges (25%). "OD" and "TS" won't let you return something if you simply changed your mind or don't need something you bought.

COMPARISON SHOPPING

"TM" sells a red REFURBISHED no-dial desk phone for $75, plus about $10 for shipping. It's guaranteed for 90 days.
Our BRAND-NEW no-dial desk phone costs $60, with FREE shipping. It's available in four colors, and is guaranteed for seven years.

"TWA" sells an auto-dial desk phone for $299.80, plus about $18 for shipping. It's available in two colors, and guaranteed for one year.
Our auto-dial desk phone costs $172, with FREE shipping. It's available in four colors, and is guaranteed for seven years.

"PPO" sells a standard touchtone desk phone for $69.95, plus about $16 for shipping. It's available in three colors, and guaranteed for one year.
Our standard touchtone desk phone costs $48, with FREE shipping. It's available in four colors, and is guaranteed for five years.

"CP" sells a no-dial desk phone for $79, plus about $10 for shipping. It's available in four colors, and guaranteed for one year.
Our no-dial desk phone costs $60, with FREE shipping. It's available in four colors, and is guaranteed for seven years.

"PPO" sells an auto-dial desk phone for $255.60, plus about $16 for shipping. It's available in two colors, and guaranteed for one year.
Our auto-dial desk phone costs $172, with FREE shipping. It's available in four colors, and is guaranteed for seven years.

"WP" sells a no-dial desk phone for $94.95, plus about $10 for shipping. It's available in one color, and guaranteed for one year.
Our no-dial desk phone costs $60, with FREE shipping. It's available in four colors, and is guaranteed for seven years.

"PS" sells an auto-dial desk phone for $180.37, plus about $12 for shipping. It's available in two colors, and guaranteed for one year.
Our auto-dial desk phone costs $172, with FREE shipping. It's available in four colors, and is guaranteed for seven years.


  • Prices are based on information online on 8/15/04.
  • Top photo from Encarta, by Scala/Art Resource, NY